{"id":1612,"date":"2025-11-18T13:57:41","date_gmt":"2025-11-18T13:57:41","guid":{"rendered":"https:\/\/www.carsnjoy.nl\/faq\/"},"modified":"2026-08-11T09:04:29","modified_gmt":"2026-08-11T09:04:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.carsnjoy.nl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ module_class=”normal_page header-section arrow_down” _builder_version=”4.27.5″ _module_preset=”default” background_enable_image=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Intro” module_class=”intro” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

FAQ<\/strong><\/h1>\n

Cars ‘n Joy<\/h2>\n

Cars \u2019n Joy is no ordinary car meet, but a full-scale automotive event. A day where you see, hear, feel, and experience cars: from JDM to American muscle, from hypercars to classics, and from sim racing to VIP hospitality. <\/p>\nOrder Early Bird tickets<\/a>\n

[\/et_pb_text][et_pb_code _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]<\/span>A day full of passion, sound, speed, and experience.<\/span>[\/et_pb_code][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.carsnjoy.nl\/wp-content\/uploads\/2025\/12\/foodtruckfestival.png” title_text=”food truck festival” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”nieuws arrow_down” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row module_class=”nieuws” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Nieuws” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

FAQ<\/em><\/p>\n

Frequently Asked Questions<\/h2>\n

[\/et_pb_text][et_pb_accordion admin_label=”FAQ vragen” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion_item title=”Where does Cars \u2019n Joy take place?” open=”on” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Cars \u2019n Joy takes place at Megaland in Landgraaf.<\/p>\n

Address:
Hofstraat 13\u201315
6372 XC Landgraaf<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”When does Cars \u2019n Joy take place?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Cars \u2019n Joy takes place on Sunday, September 27, 2026.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What are the opening hours?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

The festival is open from 10:00 AM to 8:00 PM.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Is there seating available?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

There are various seating options available throughout the grounds.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I attend the festival as a person with a disability?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

We do our best to make the festival as accessible as possible for everyone and have set up facilities such as accessible toilets for this purpose.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How can I submit a press request?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Email info@carsnjoy.nl<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Where can I buy tickets?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Tickets can only be purchased via the link<\/a> on this website<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How many tickets can I order at once?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

You can order up to 8 tickets at a time.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I also buy a parking ticket?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Yes, you can buy a parking ticket on the website.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”I found other ticket sites on Google selling Cars\u2019nJoy tickets. What should I do? ” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Tickets purchased through other ticket sites will not be valid.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”I bought my tickets through another channel. What now? ” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Tickets not purchased from Cars\u2019nJoy or via CM.com will almost certainly be invalid.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”I bought tickets via Marktplaats, Viagogo, TicketSwap, another ticket shop, or from someone I know (or don't know). What now? ” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Cars \u2019n Joy does not guarantee that your tickets will be valid for entry.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What does a VIP ticket include?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

You need a VIP ticket to access the VIP pavilion.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Where are my tickets?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Please check with CM.com Ticket support https:\/\/ticket-support-pro-nl.cm.com\/ts\/ <\/a> <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”I haven't received a confirmation email.” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

The confirmation might have ended up in your spam folder, so always check that carefully. Still haven’t received anything? Request your tickets again via https:\/\/resend.ticketing.cm.com\/en<\/a> <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do I need to print my ticket?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

There is no need to print your ticket. You can have it scanned on your phone at the entrance. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I get an invoice for my ticket purchase?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Check this with CM.com https:\/\/ticket-support-pro-nl.cm.com\/ts\/<\/a><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”My name isn't on the ticket; will I still be allowed in?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Yes, you can still enter with it.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”I accidentally bought too many tickets.” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Contact Ticket support https:\/\/ticket-support-pro-nl.cm.com\/ts\/<\/a><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”I still have a question about my tickets.” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Contact Ticket support https:\/\/ticket-support-pro-nl.cm.com\/ts\/<\/a><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”I want to come by public transport; how does that work?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

By train, you can go to Landgraaf station, followed by a 9-minute walk. By bus, take line 5 from Heerlen station to Megaland, Landgraaf Honigmannstraat. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I still buy an entrance ticket at the gate on the day?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Yes, you can still buy an entrance ticket at the gate. However, you will pay the highest price. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”I have a food allergy. What now? ” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

The range of food is so large that there will always be something for you. Feel free to ask the staff at the food trucks or food stands for advice. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”I have medication \/ a medical exception.” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

All non-daily medication must be reported to security upon entry.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Lost items.” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Lost and found items will be handed over to the municipality of Landgraaf after the event. More information about lost property will be shared via the website and social media channels after Cars \u2019n Joy. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Volunteer at Cars\u2019nJoy.” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

If you would like to help as a volunteer during Cars\u2019nJoy, please sign up at
info@carsnjoy.nl<\/a><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”ticket_content arrow_down” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_row module_class=”nieuws” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Reserveer je plek voor Cars \u2019n joy” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Tickets<\/em><\/p>\n

Reserve your spot for Cars \u2019n Joy<\/h2>\n

Tickets currently have an extra large discount. As soon as these are sold out, the price will go up. Booking early pays off. <\/p>\n

Order your ticket<\/a><\/p>\n

Cars \u2019n Joy Festival \u2022 Megaland Landgraaf \u2022 Sunday, September 27, 2026<\/span><\/p>\n

\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”partners” module_class=”partners arrow_down” _builder_version=”4.27.5″ _module_preset=”default” global_module=”662″ saved_tabs=”all” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Partners” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Partners<\/em><\/p>\n

Building a new A-brand in automotive experience together<\/h2>\n

At Cars \u2019n Joy, it’s all about quality, atmosphere, and experience. We can only achieve that with partners who share the same passion. We work with brands, organizations, and entrepreneurs who want to contribute to a special day that visitors will talk about for a long time. <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ module_class=”partners_row” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text admin_label=”Autoblog” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"Autoblog<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Autosportveghel” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"Auto<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Drive Tactics” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"Drive<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Drive Tactics” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"Ultimate<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Meppen” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"Circuit<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Coronel Dakar Team” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"Coronel<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text admin_label=”House of Cars” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"house<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”RevWorks” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"logos<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Cars & Stars” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"Cars<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Bob’s Car Collection” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"Bob's<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Priem Motorsport” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"Priem<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]\"Hans[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text admin_label=”EcoCarcleaners” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"eco-carcleaners\"<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Detailrs” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"detailrs<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Time Out Experience” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"Time<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Go Eco” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"Go<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Streetgasm” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"Streetgasm<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Rent Mini Cars” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"Rent<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text admin_label=”Louwman” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"logo<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Rallysportevents” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"logo<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”MP Motorsport” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"MP<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Next Level Automotive” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"Next<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Croonen” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"Croonen<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]\"XCarwrapping[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text admin_label=”Stichting voor het kind” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"Logo<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”raceplannet” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"raceplanet\"<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Carway” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"logo<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”CC Rally” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"CC<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Bimmer Products” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"BimmerProducts<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Streetsilence” module_class=”partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\"Streetsilence<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Wordt partner” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]<\/p>\nBecome a partner<\/a>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

FAQ Cars ‘n Joy Cars \u2019n Joy is no ordinary car meet, but a full-scale automotive event. A day where you see, hear, feel, and experience cars: from JDM to American muscle, from hypercars to classics, and from sim racing to VIP hospitality. Order Early Bird tickets<\/a>FAQ Frequently Asked QuestionsCars \u2019n Joy takes […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1612","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - Cars 'n Joy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.carsnjoy.nl\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Cars 'n Joy\" \/>\n<meta property=\"og:description\" content=\"FAQ Cars 'n Joy Cars \u2019n Joy is no ordinary car meet, but a full-scale automotive event. A day where you see, hear, feel, and experience cars: from JDM to American muscle, from hypercars to classics, and from sim racing to VIP hospitality. 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